Please be informed transit at Brunei International Airport is currently not permitted. Guests are advised not to make bookings through a multiple city search that require a transit. Guests will not be permitted to board if travel restriction criteria and government approvals are not met. This is subject to ongoing review. For further information please click here.

对于所有在2020年12月31日前出行的已出票订单或新预订的订单，可申请全额退款（文莱皇家航空的退款凭证）或重新预订新出行日期。如需帮助请联系距离您最近的文莱皇家航空客户服务中心。

Please note that during this time, print-at-home boarding passes are temporarily unavailable. Kindly proceed to check-in counters for entry/exit approval verification and boarding pass collection. Check-in counters at the airport open two (2) hours prior to scheduled departure. Online/mobile check-in remains unavailable for flights departing to Singapore. It is our guests' responsibility to ensure they meet the strict travel criteria and have all appropriate approvals and documentations to enter/depart any country. Without these, RB is not permitted to allow guests to travel inline with international air transport regulations. Visit our dedicated COVID-19 page for more information.